Experteeth Dental Group
Management/Lilian Lu
Portrait of Lilian Lu
Clinic Manager
Regional Clinic

Clinic Management

Lilian Lu

Regional Clinic Manager

Languages

EnglishMandarinCantonese

Areas of Expertise

Multi-Clinic OperationsPatient ExperienceStaff DevelopmentKPI ManagementScheduling

Biography

Lilian Lu is a highly experienced Regional Clinic Manager who oversees multiple Experteeth clinic locations across the greater Sydney area. With over eight years in dental practice management, she brings a wealth of knowledge in patient experience, team development, and operational excellence.

Lilian is responsible for coordinating staff scheduling, maintaining patient flow, managing key performance indicators, and fostering a culture of warmth and professionalism at each clinic under her remit. Her dual clinical and business background makes her an effective and empathetic leader.

She holds a Diploma of Practice Management and is a member of the Australian Dental Practice Managers Association. Lilian is fluent in English, Mandarin and Cantonese, enabling her to connect with patients and staff from diverse cultural backgrounds.

Education & Qualifications

2013

Diploma of Practice Management

Australian College of Dental Practice Managers

Areas of Expertise

Multi-Clinic OperationsPatient ExperienceStaff DevelopmentKPI ManagementScheduling

Department

Clinic Management

Clinic Operations

Languages

EnglishMandarinCantonese

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