Experteeth Dental Group
Management/Joanna Li
Portrait of Joanna Li
Senior Management

Operations

Joanna Li

Operations Manager

Languages

EnglishMandarin

Areas of Expertise

Operations ManagementProcess ImprovementProcurementFacilities ManagementLean Six Sigma

Biography

Joanna Li serves as Operations Manager at Experteeth, overseeing the day-to-day operational efficiency of all NSW clinic locations. She is the central coordination point between clinic managers, the senior leadership team, and external vendors β€” ensuring that every clinic has the resources, systems, and support needed to deliver an exceptional patient experience.

Joanna's expertise spans procurement, facilities management, IT systems coordination, and operational process improvement. Since joining Experteeth, she has implemented standardised operating procedures that have materially improved clinical throughput, reduced waste, and enhanced staff satisfaction across the network.

She holds a Bachelor of Business Administration from the University of Technology Sydney and a Lean Six Sigma Green Belt certification. Joanna is passionate about continuous improvement and building high-performing, resilient operations teams.

Education & Qualifications

2014

Bachelor of Business Administration

University of Technology Sydney

2019

Lean Six Sigma Green Belt

Lean Six Sigma Institute

Areas of Expertise

Operations ManagementProcess ImprovementProcurementFacilities ManagementLean Six Sigma

Department

Operations

Senior Management

Languages

EnglishMandarin

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